Always Muted

[jneddo1]

Whenever I make a call or receive one it is always muted. Voice dial won't respond unless I hit the red button. Everything worked fine when I first got the Bluestar device then I attempted to upgrade the software and now this issue.... any advise would be greatly appreciated.

[mrcostar]

Installing the older code in the newer hardware will result in the mute function being inverted (default on).
If you need to run older code for some reason, we have a version that inverts the mute signal. Please email techsupport if you need this.