by edward » April 4th, 2013, 2:45 am
Greetings All,
I would order one of these units today. But I have posted a question asking for a simple confirmation from the company that this unit will work in my 2002 Cadillac Deville Base model? Although your specs say this unit will work in a 2002 Deville DTS there are three models of Deville and I am not positive it will work in mine. After a number of days, there has been no response from your team.
Any techie product like this must have good online support, at a very minimum in todays market, to convey integrity and product image. A forum like this is the most economic means to develop a positive product and company image by exemplifying an excellent support system.
I would appreciate if anyone can confirm this product will function properly in my car and if it is in fact plug and play? I would order one of these, but would first like to have this bit of assurance as a sign of good faith and that the company has adequate product support.
Sincerely,
Ed