by hutwah » February 9th, 2012, 11:42 pm
This is a forum that is run through the CoStar web site as "a place to discuss COSTAR equipment". The single sided page of instructions I received along with my $ 282.00 Bluestar 2010 unit was inadequate for one who is not very familiar with car installations to perform. Step #1 did however tell me to: "Refer to the COSTAR Technologies Forum for vehicle specific information" which is what brought me here in the first place. A quick read shows me that many of the informative responses are from a "Mr. Costar", so my tone in my initial post was in line with the level of frustration I had at the time of entry and appropriate for a forum that is run in conjunction with a company website.. I have since been informed by a Costar representative that I need to have an "external GMLAN Connection Application" wire, that was not included in my package. I have read complaints of the same nature in others' posts. If I had paid $ 28.20 for this item I would somewhat understand, but not for a unit in this price range. I am still anticipating a high level of satisfaction with this product once it is installed. I am grateful for the technology. But to state that I am disappointed so far - is far from harsh. Stating the above in a nice, sweet and inquiring way: "Pretty please with sugar on it - if you can better describe the actual steps of installation of the Bluestar 2010 into a 2009 Cobalt - please do tell.